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GentleflowLocary · Support

Locary — Support

A private map for the memories attached to places. · 把记忆钉在走过的地方。

Contact / 联系我们

Need help, found a bug, or have a suggestion? Email us and include your Locary version and iOS version when relevant.
需要帮助、发现问题或有建议?请发邮件联系我们;如与故障有关,可附上迹忆版本与 iOS 版本。

gentleflowoverseas@gmail.com

Common questions / 常见问题

Where are my memories stored? / 记忆保存在哪里?

Places, entries, photos, videos, and voice recordings stay in Locary's private local container by default. If you enable Pro sync, Locary also saves a current snapshot in your Apple Account's private iCloud database, which Gentleflow cannot view. Restoring an existing iCloud snapshot is always available without Pro. Keep a separate exported copy of anything important.
地点、记录、照片、视频和语音默认保存在迹忆的本机私有容器中。开启 Pro 同步后,迹忆还会把当前快照存进你 Apple 账户的 iCloud 私人数据库,Gentleflow 无法查看;下载恢复已有快照始终无需 Pro。重要内容仍建议另行导出保存。

How do I restore Pro? / 如何恢复 Pro?

Open Settings in Locary and tap “Restore Purchases,” using the same Apple Account used for the original purchase.
打开迹忆设置并点击“恢复购买”,使用购买时的同一 Apple 账户。

How do I manage or cancel a subscription? / 如何管理或取消订阅?

Open Locary Settings and tap “Manage Subscription,” or go to iOS Settings › [your name] › Subscriptions. Deleting Locary does not cancel an active subscription. The lifetime purchase does not renew.
在迹忆设置中点击“管理订阅”,或前往 iOS 设置 ›〔你的名字〕› 订阅。删除迹忆不会取消仍在生效的订阅;永久买断不会续费。

How do I remove my data? / 如何删除数据?

Delete individual entries in the App, or delete Locary to remove its local app container. Turning sync off or deleting the App does not by itself remove an existing private iCloud snapshot; manage iCloud data through your Apple Account and system settings. Purchase records remain with Apple and RevenueCat under their policies.
可在应用内逐条删除记录,或删除迹忆以移除本机应用容器。关闭同步或删除应用不会自动移除已有的私人 iCloud 快照;请通过 Apple 账户与系统设置管理 iCloud 数据。购买记录仍由 Apple 与 RevenueCat 按各自政策保存。

Legal / 法律