Locary — Support

A private map for the memories attached to places. · 把记忆钉在走过的地方。

Contact / 联系我们

Need help, found a bug, or have a suggestion? Email us and include your Locary version and iOS version when relevant.
需要帮助、发现问题或有建议？请发邮件联系我们；如与故障有关，可附上 Locary 版本与 iOS 版本。

gentleflowoverseas@gmail.com

Common questions / 常见问题

Where are my memories stored? / 记忆保存在哪里？

Places, entries, photos, videos, and voice recordings are stored in Locary's private local container. Locary currently has no account or cloud sync. Use the Pro backup export to keep a separate copy of important data.
地点、记录、照片、视频和语音保存在 Locary 的本机私有容器中。目前无需账号，也不提供云同步。重要内容可使用 Pro 备份导出另存副本。

How do I restore Pro? / 如何恢复 Pro？

Open Settings in Locary and tap “Restore Purchases,” using the same Apple Account used for the original purchase.
打开 Locary 设置并点击“恢复购买”，使用购买时的同一 Apple 账户。

How do I manage or cancel a subscription? / 如何管理或取消订阅？

Open Locary Settings and tap “Manage Subscription,” or go to iOS Settings › [your name] › Subscriptions. Deleting Locary does not cancel an active subscription. The lifetime purchase does not renew.
在 Locary 设置中点击“管理订阅”，或前往 iOS 设置 ›〔你的名字〕› 订阅。删除 Locary 不会取消仍在生效的订阅；永久买断不会续费。

How do I remove my data? / 如何删除数据？

Delete individual entries in the App, or delete Locary to remove its local app container. Purchase records remain with Apple and RevenueCat under their policies.
可在应用内逐条删除记录，或删除 Locary 以移除本机应用容器。购买记录仍由 Apple 与 RevenueCat 按各自政策保存。