Arvia — Support

Read the path, choose the order, clear every arrow. · 看清路线，选对顺序，移走全部箭头。

Contact / 联系我们

Need help, found a bug, or have a suggestion? Email us and we usually reply within a couple of days.
需要帮助、发现问题或有建议？请发邮件联系我们，我们通常会在一两天内回复。

gentleflowoverseas@gmail.com

Common questions / 常见问题

How do I restore a purchase? / 如何恢复购买？

Open Arvia, go to Settings, choose Go Premium, then tap Restore while signed in with the same Apple Account used for the purchase.
打开 Arvia，进入“设置”并选择“升级 Premium”，然后使用购买时的同一 Apple 账户点击“恢复购买”。

How do I manage or cancel a subscription? / 如何管理或取消订阅？

Open iOS Settings › [your name] › Subscriptions › Arvia. Deleting the App does not cancel an active subscription.
打开 iOS 设置 ›〔你的名字〕› 订阅 › Arvia。删除 App 不会取消仍在生效的订阅。

Where is my progress stored? / 游戏进度保存在哪里？

Progress and settings are stored in Arvia's private storage on your device. No Gentleflow account is required.
游戏进度与设置保存在设备上的 Arvia 私有存储中，无需注册 Gentleflow 账户。

Does Arvia need internet access? / Arvia 需要联网吗？

Core gameplay works offline. Internet access is needed when the App Store loads, verifies, or restores purchases.
核心玩法可离线运行；App Store 加载、校验或恢复购买时需要联网。